Xbox Support ( @XboxSupport ) Twitter Profile

XboxSupport

Xbox Support

Support articles & info: https://t.co/jMWHzkO7mY | News & Updates: @Xbox & @MajorNelson | Become a part of the @XboxAmbassadors

Redmond, WA

Joined on 24 July, 2009

http://support.xbox.com

  • 421 Tweets
  • 1.6m Followers
  • 269.3k Following

Quoted @XboxSupport

We are aware that some users may be experiencing an issue redeeming codes on their console. As we look into this issue, please go to to redeem. We will update here & on as we learn more.

Users should once again be able to redeem codes on their consoles. Thank you for your patience and as always, happy gaming.

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@WilliamHinchli4 Please follow our official twitter page in order to receive a direct message concerning your request.

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🎶 This speech is my recital,
I think it's very vital
To rock (a rhyme), that's right (on time)
It's Tricky is the title, here we go… 🎶

Don't let Cloud gaming be tricky. Here's how to troubleshoot audio & video issues:

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Loading… loading… loading…. ⚠

Why can't I play my game? Try these troubleshooting steps:

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Quoted @XboxSupport

We are aware that some users may be experiencing matchmaking issues with Halo The Master Chief Collection. While our teams look into this, follow along here and our status page for updates.

Users should no longer be experiencing issues with matchmaking in Halo: The Master Chief Collection. Thank you for your patience. Happy Gaming!

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Replying to @Brawlhalla: All done, thanks for your patience!

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All done, thanks for your patience!

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Quoted @XboxSupport

We've heard from our teams that users should be able to launch FIFA 21 without errors. Our teams are still investigating issues creating FIFA Ultimate Team Squads & Virtual Pro Avatars. We'll update here & on our status page when we have more info

Users should no longer be experiencing issues with creating FIFA Ultimate Team Squads and Virtual Pro Avatars. Thank you for your reports and patience, game on!!

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Quoted @XboxSupport

We're aware that some users may see errors when playing FIFA 21 & our teams are currently investigating. We'll update here & on our status page when we have more info.

We've heard from our teams that users should be able to launch FIFA 21 without errors. Our teams are still investigating issues creating FIFA Ultimate Team Squads & Virtual Pro Avatars. We'll update here & on our status page when we have more info

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Quoted @XboxSupport

Our teams have found that users may also experience issues with creating "Looking for Group" groups. We will provide any updates here and on when more is available to share!

Users should now be able to create "Looking for Group" groups, update and create Gamertags again. Thank you for sticking with us as things were resolved! Stay safe and happy gaming.

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Quoted @XboxSupport

Our teams are continuing their investigation on issues with creating and updating Gamertags. Thank you for your patience! We will update here and on when we have more information to share.

Our teams have found that users may also experience issues with creating "Looking for Group" groups. We will provide any updates here and on when more is available to share!

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Quoted @XboxSupport

We're aware that some users may not be able to create Gamertags at this time. The right teams are looking into the issue and we'll be sure to provide updates here and on our status page.

Our teams are continuing their investigation on issues with creating and updating Gamertags. Thank you for your patience! We will update here and on when we have more information to share.

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Replying to @HirezOps: [status] Completed: This #Smite #PC, #PS4, #Switch, & #Xbox server maintenance has been completed.

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[status] Completed: This #Smite #PC, #PS4, #Switch, & #Xbox server maintenance has been completed.

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Replying to @HirezOps: [status] In Progress: Scheduled maintenance is currently in progress. We will provide updates as necessary. https://t.co/I8y4…

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[status] In Progress: Scheduled maintenance is currently in progress. We will provide updates as necessary.

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Replying to @RocketLeague: Rocket League services and matchmaking have been fully restored. Thank you for your patience, and good luck in your match…

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Quoted @EOSStatus

All Epic Online Services have returned to normal, thank you for your patience.

Rocket League services and matchmaking have been fully restored. Thank you for your patience, and good luck in your matches today!

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Replying to @RocketLeague: Rocket League players on all platforms may have trouble getting into online matches. Updates to follow. https://t.co/O2YQ…

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Quoted @EOSStatus

We're currently investigating an issue with log-ins and other Epic Online Services, and will provide an update when this is resolved.

Rocket League players on all platforms may have trouble getting into online matches. Updates to follow.

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We hope you are enjoying your time with the next generation of gaming! In the event you do run in to any issues though, we have you covered. Some issues might be known issues and we have the proper teams hard at work to resolve these instances ASAP.



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